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Rogue employee at Macy’s ‘hid’ up to $154M in expenses

November 25, 2024
in Business
Reading Time: 3 mins read
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Rogue employee at Macy’s ‘hid’ up to 4M in expenses
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Macy’s said a rogue employee intentionally concealed as much as $154 million in expenses over the past few years, forcing the department store giant to delay its quarterly earnings release.

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The employee “intentionally made erroneous accounting” entries in an effort to hide expenses for years — from the fourth quarter of 2021 through the most recent quarter ended Nov. 2, the company said.

Macy’s estimates the missing expenses between $132 million and $154 million. During the three-year period in question, Macy’s said it had incurred a total of $4.36 billion in delivery expenses.

Macy’s is investigating an “intentional” accounting error made by a former employee. Getty Images

The company said it discovered the discrepancies while it was preparing its latest unaudited financial results, which showed a quarterly revenue drop of 2.4%, reflecting weaker-than-expected sales at Macy’s stores and online.

Shares of Macy’s, which is gearing up for the crucial holiday shopping season, fell 2.2% to $15.94.

The employee — who no longer works for Macy’s — was responsible for “small package delivery expense accounting,” the company said.

There is no indication that anyone else was involved in the scheme, or that the accounting problem affected the company’s cash management or vendor payments, Macy’s said.

It’s not clear how this individual may have benefitted from the scheme, but accounting experts speculated that there are three possible motivations, including securing a larger bonus. 

“The vast majority of accounting fraud is over reporting revenues or under reporting expense recognition because both of them would overstate profitability,” said Stacey Ritter, assistant professor of accounting at the Leavey School of Business at Santa Clara University. 

An employee might be motivated to meet earnings targets because they have bonuses tied to meeting certain targets or they might be under pressure from other people in the company or have stock in the company and they don’t want to lose value by missing an earnings target, added Ritter.

Macy’s chairman and CEO Tony Spring said the company has “a culture of ethical conduct.” Phillip Angert

It’s unlikely that the former employee siphoned money out of the company, restructuring expert, Adam Stein-Sapir told The Post. “When someone underreports expenses they’re more likely to be doing it as a way to hit financial targets, which could positively impact their bonus.”

The company did not provide details about the former employee’s motivation.

“At Macy’s, we promote a culture of ethical conduct,” chairman and chief executive Tony Spring said in a statement. “While we work diligently to complete the investigation as soon as practicable and ensure this matter is handled appropriately, our colleagues across the company are focused on serving our customers and executing our strategy for a successful holiday season.”

The company added that it is completing an independent investigation into the matter and declined to comment further.

The nation’s largest department store was poised to announce its financial results Tuesday morning, but instead released preliminary results Monday, showing that sales for the third quarter fell 2.4% to $4.7 billion and comparable store sales dropped by 1.3%.

Macy’s said it is delaying releasing its financial results until Dec. 11 while it completes the investigation. Getty Images

By contrast, comparable sales at its luxury department store Bloomingdales rose by 3.2% and comparable sales by its beauty brand Bluemercury increased by 3.3%.

The company expects to release its full quarter results on Dec. 11.

“We delivered third quarter sales in line with expectations as we continued to make traction on our Bold New Chapter strategy initiatives,” Spring said in a statement. “Importantly, November comparable sales are trending ahead of third quarter levels across nameplates.”

In February, the company said it would close about one-third of its stores or about 150 locations by 2027 as consumers curb their discretionary spending due to inflation.

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