Comcast (CMCSA) is set to upgrade its discounted Internet service that was created four years ago to help low income families bridge the digital divide. The company started its ‘Internet Essentials’ program at the government’s request back when Comcast purchased NBC Universal, but only about 20 percent of eligible customers have signed up to the $10 a month service. Critics have complained that ‘Internet Essentials’ is too slow and is difficult to sign up to. Comcast is now planning to double the current speed, add free WiFi routers and extend the program to low income seniors. The latest numbers say that only 74 percent of households with an income of less that 30 thousand dollars a year use the internet. The government is pushing to get more low income citizens online.
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