Citizens Financial Group, Inc. (CFG) Bernstein 42nd Annual Strategic Decisions Conference May 29, 2026 9:00 AM EDT
Company Participants
Bruce Van Saun – CEO & Chairman of the Board
Conference Call Participants
Kenneth Usdin – Bernstein Autonomous LLP
Presentation
Kenneth Usdin
Bernstein Autonomous LLP
Okay. Good morning, everyone. Welcome to the last day of the SDC. I’m Ken Usdin, the large-cap banks analyst at Autonomous. Really pleased to end our session on the bank side with Bruce Van Saun, the Chairman and CEO of Citizens Financial Group. And many of you will know that Bruce has led Citizens since 2013 on a journey of business expansion, improving growth and rising returns, which we’ll talk through in our session. Before we go, you can input any questions you might have through the Pigeonhole app.
And with that, Bruce, thanks a lot for joining us today.
Bruce Van Saun
CEO & Chairman of the Board
Sure. My pleasure, Ken.
Question-and-Answer Session
Kenneth Usdin
Bernstein Autonomous LLP
So Bruce, we’ve been starting off in all these sessions just talking about the big picture because it’s been 1.5 years and 5 months, what it feels like. So give us a state of just how you see it from a customer base, consumer, commercial, how is the economy holding up? And what are you seeing as you look ahead?
Bruce Van Saun
CEO & Chairman of the Board
I guess I’m quite impressed with how resilient the economy really is. So if you said we’d have a war on and energy prices would spike and a bunch of other phenomena out there that posing challenges, that you wouldn’t translate that into where the equity markets are trading, where credit spreads are trading, the unemployment rate hanging in where it is, everything, markets seem calm in light of external challenges.
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