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Amazon sued for alleged Prime delivery disparities in two majority-Black DC neighborhoods

December 4, 2024
in AI & Technology
Reading Time: 1 min read
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Amazon sued for alleged Prime delivery disparities in two majority-Black DC neighborhoods
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Washington, DC’s Attorney General Brian Schwalb is suing Amazon for allegedly excluding certain ZIP codes from enjoying Amazon Prime’s speedy delivery. Schwalb claims that, beginning in 2022, Amazon stopped using its in-house delivery systems for Wards 7 and 8 while still charging those customers the same amount for a Prime subscription. According to Census Reporter, and are 83 percent and 82 percent Black, respectively.

According to the suit, instead of using its own trucks, Amazon relied on UPS and USPS carriers to make deliveries — a decision that resulted in longer delivery times. Only 24 percent of packages to these Wards were delivered within two days. Schwalb also alleged that Amazon didn’t notify any Ward 7 and Ward 8 residents about these changes.

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Worryingly, this isn’t the first time Amazon has been called out for excluding majority-Black neighborhoods from the full benefits of a Prime membership. A damning 2016 in Bloomberg indicated the practice was common across several metro areas. Amazon has since provided Prime Free Same-Day Delivery to Boston’s Roxbury neighborhood, Chicago’s South Side and the Bronx in New York City.

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