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Salesforce used AI to cut support load by 5% — but the real win was teaching bots to say ‘I’m sorry’

July 18, 2025
in AI & Technology
Reading Time: 1 min read
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Salesforce used AI to cut support load by 5% — but the real win was teaching bots to say ‘I’m sorry’
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Salesforce reached 1 million AI-powered customer conversations, showcasing breakthroughs in enterprise automation, AI empathy, and next-generation customer service.Read More
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