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AI startup Forethought tries to improve the customer support experience

October 8, 2023
in AI & Technology
Reading Time: 1 min read
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Generative AI company Forethought is taking on service market giants Salesforce and Zendesk with the launch of Autoflows: simple, natural language prompts where customer support stuff can specify a goal or policy, and let the AI figure out the rest. Forethought CEO Deon Nicholas joins Caroline Hyde and Ed Ludlow on “Bloomberg Technology.”
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