Meta is launching new tools aimed at trying to protect Messenger and WhatsApp users from potential scams. The company says its teams have “detected and disrupted” nearly 8 million accounts associated with scam centers in Myanmar, Laos, Cambodia, the United Arab Emirates and the Philippines since the beginning of 2025. It has also taken action on over 21,000 Pages on Facebook pretending to be customer support services of legitimate companies. But much still needs to be done to squash scams, specifically those targeting the elderly who may not be as tech-savvy or may not be aware of the scammers’ latest schemes.
On WhatsApp, the company will start showing users warning notices if they attempt to share their screen with someone not on their contacts list during a video call. Scammers sometimes get their targets to share their screens in order to steal sensitive information. In the warning window pictured below, Meta tells users outright to only share their screens with people they trust, since they will be able to see anything displayed on their phones, including their banking info.
The company is also testing advanced scam detection tools in Messenger chats for mobile. When a user receives a potentially scammy message, a warning notice will pop up, telling them the message is suspicious and that they can forward it to Meta for an AI review. If Meta AI detects a potential scam, it will show the user a list of common scam signs, such as job offers in exchange for money, job offers promising fast cash and work from home offers for jobs that can’t possibly be done remotely. It also reminds users not to wire transfer money or send gift cards, which are very common methods scammers use to steal money from their victims. At the bottom of the page, users will have the option to report and block the account that sent them the message.
Meta didn’t say when the new Messenger warning tool will roll out widely. For now, it’s encouraging users to set up passkeys for quick identity verification and to run Security Checkup to review their security settings and get recommendations, including updating their passwords.
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