In a major boost to enterprise IT, DevAI, a rising force in AI-powered IT solutions, has secured $6 million in an oversubscribed seed round led by Emergence Capital. The round also saw participation from Pear VC, Base10, and Benchstrength, following an earlier $1 million pre-seed investment from Pear VC.
DevAI is tackling a critical challenge in the $2.5 trillion IT software and services market: IT teams are bogged down by fragmented tools, unreliable system data, and an over-reliance on institutional knowledge. With enterprise IT professionals spending up to 80% of their time on KTLO (Keep the Lights On) activities—tasks essential to maintaining IT infrastructure but with minimal direct business impact—DevAI is stepping in with AI-driven solutions to optimize workflows and reduce downtime.
At the heart of DevAI’s offering is the DevAI Network Intelligence Engine, a system that aggregates insights from IT tools, industry best practices, and institutional expertise. The company’s first AI agent, Neo, is designed to streamline IT workflows, enhance security and compliance, and minimize time spent troubleshooting.
“IT professionals are the unsung heroes of modern enterprises, working around the clock to ensure IT systems stay online and networks are secure and performing their best,” says Susie Wee, cofounder and CEO of DevAI. “Our network AI agents give them the insights they need to proactively address issues and eliminate inefficiencies so they can focus on business priorities and innovation instead of constant firefighting.”
Wee, a former Cisco executive, is no stranger to transforming enterprise IT. She earned her Ph.D. from MIT and previously founded DevNet, Cisco’s developer program, which grew to over half a million members. She now brings that experience to DevAI, aiming to arm IT professionals with AI tools that capture institutional knowledge, enrich IT infrastructure data, and accelerate productivity.
Wee’s cofounder, Edwin Zhang, brings deep expertise in enterprise technology, cloud, and software platforms. He and Wee have collaborated for over a decade on award-winning enterprise solutions.
“Neo isn’t just another AI tool—it’s a tech buddy for IT professionals,” says Zhang. “Neo works alongside them, gathering information from across their systems, reducing the time they spend troubleshooting, and empowering them to solve complex problems faster.”
Addressing the Enterprise IT Knowledge Gap
Enterprise IT teams struggle with inconsistent “source of truth” systems, where different IT tools provide conflicting information on configurations, assets, and infrastructure. DevAI’s technology gathers and enriches data from multiple sources, creating an accurate and centralized repository of institutional knowledge. The solution enables IT teams to:
- Reduce MTTI (Mean Time to Identify) and MTTR (Mean Time to Resolve) incidents, minimizing costly downtime.
- Improve source of truth accuracy by consolidating and validating data from different IT tools.
- Capture and retain institutional knowledge, preventing information loss when tenured IT professionals leave an organization.
- Free up domain experts from repetitive tasks, allowing them to focus on strategic initiatives.
Investor Confidence in DevAI’s Market Potential
Emergence Capital’s backing signals confidence in DevAI’s ability to transform enterprise IT operations.
“We couldn’t be more excited to partner with Susie and the DevAI team to transform enterprise IT management, bringing much-needed automation and intelligence to an area ripe for innovation,” says Santi Subotovsky, General Partner at Emergence Capital. “When we talked to DevAI’s sophisticated enterprise customers and heard how DevAI aligns with their growing demand for smarter, AI-powered tools to reduce costs and enhance productivity, we were convinced DevAI was creating real value for enterprises.”
Mar Hershenson, founding managing partner at Pear VC, echoes this sentiment: “Susie founded DevNet and learned firsthand from the community the problem of managing complex enterprise networks. Using an agentic framework to optimize implementations and maintenance will allow these experts not only to spend time on more strategic matters but also increase network reliability.”
Real-World Impact: Partnering with Industry Leaders
Beyond investor support, DevAI is already working with major enterprises, including FedEx and Cigna, to refine its AI-driven solutions through real-world deployment.
Aryo Kresnadi, Technical Director at FedEx, emphasizes the importance of DevAI’s collaboration: “We need to architect our network to support our business today and for the next 5, 10, and 20 years. Working closely with DevAI has allowed us to design solutions for critical areas we have not been able to address to date.”
The Road Ahead: Scaling AI for Enterprise IT
With its fresh injection of capital, DevAI plans to expand its AI-powered agent solutions, onboard more enterprise partners, and enhance its platform’s capabilities. The company is building a thriving IT community, inviting enterprises to join as design partners to shape the next generation of AI-driven IT management.
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