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Tennr Secures $37M Series B to Revolutionize Healthcare Document Processing with AI

October 22, 2024
in AI & Technology
Reading Time: 4 mins read
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Tennr Secures M Series B to Revolutionize Healthcare Document Processing with AI
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Healthcare AI startup Tennr has secured $37 million in a Series B funding round, just six months after its $18 million Series A. Led by Lightspeed Ventures, with participation from a16z and Foundation Capital, this latest round brings Tennr’s total funding to over $61 million. Tennr is using artificial intelligence (AI) to revolutionize how healthcare organizations manage and process the mountains of documents that flow through their practices daily.

Tennr’s AI platform automates the labor-intensive tasks involved in handling medical documentation—whether it’s referral forms, insurance claims, or patient records—allowing healthcare providers to focus on what matters most: patient care. By automating these critical workflows, Tennr helps practices reduce patient wait times, increase throughput, and improve commercial outcomes.

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AI-Powered Document Automation for Healthcare

Tennr’s technology stands out in the healthcare sector due to its focus on document parsing and workflow automation tailored specifically for medical practices. Unlike general AI models that aim to serve multiple industries, Tennr’s machine learning models are designed with healthcare in mind. These models read, categorize, and respond to the complex, often messy documents that pass between healthcare providers. This includes everything from patient intake forms to insurance claims, which frequently contain data that is difficult to parse for standard automation tools.

A key advantage of Tennr’s platform is its ability to handle healthcare-specific document challenges, such as multi-patient records or forms with checkboxes, where existing technologies often fall short. As an example, Tennr’s “Multi-Patient” model identifies which parts of lengthy documents correspond to specific patients, reducing the time needed to process forms and increasing accuracy. Additionally, the platform integrates a custom-built checkbox reader, developed from one of the largest datasets of labeled checkboxes, addressing a major gap in existing AI solutions.

Tennr’s CEO, Trey Holterman, highlighted the necessity of this focus, stating, “I think checkboxes are a good example of a situation where nothing on the market, paid or open-source, was even close to hitting the accuracy requirements we needed. The forms you fill out at a clinic are mostly checkboxes and so we addressed that by building a checkbox reader. We applied novel vision techniques we’d learned about in 2022, with what had to be the world’s largest dataset of labeled checkboxes”

Significant Gains for Healthcare Providers

Tennr’s platform has already delivered substantial value to healthcare providers across the United States. By automating document workflows, practices can drastically cut down on administrative overhead. Where processing a patient’s documentation might have taken days or weeks, Tennr’s platform reduces this to mere hours, allowing providers to see more patients faster and with fewer delays. Practices also benefit from fewer insurance claim denials, which helps them capture more revenue in an environment where healthcare reimbursements are under pressure.

Darius Reid, Head of Operations at Total Medical Supply, noted the platform’s transformative impact: “Completely transformative to our workflow. We’re now processing new patients in a fraction of the time it used to take, which has been a game-changer.”

In addition to cutting down processing times, Tennr’s platform helps healthcare providers prevent costly errors. With its AI-powered document review, Tennr flags missing information or incorrect documentation before it reaches insurance providers, reducing claim denials and helping practices avoid time-consuming rework. This level of automation ensures that fewer staff are needed to manage administrative tasks, easing the burden on healthcare workers and preventing burnout.

Expanding Tennr’s Reach and Capabilities

With the new Series B funding, Tennr plans to grow its research and engineering teams, further refining its technology and expanding its market presence. The company aims to extend its services to more healthcare specialties that still rely on manual processes for document management. Over the next year, Tennr expects its platform to facilitate the movement of more than 10% of all patients referred throughout the U.S. healthcare system.

Tennr’s product isn’t just about document management; it’s about improving the entire patient experience. This includes streamlining the entire pre-visit process in healthcare—from the moment a document is received to the point a patient is cleared with insurance and ready for scheduling.

Building for the Future of Healthcare

Founded by a team of experts in AI and healthcare, Tennr combines cutting-edge machine learning with deep industry knowledge. The company’s platform automates the essential, yet tedious, administrative tasks that often bog down healthcare providers. By processing and categorizing every document that comes through a healthcare practice, Tennr automates tasks such as scheduling, patient qualification, insurance verification, and more.

For example, Tennr ensures that healthcare practices have the correct documentation on hand for insurance claims. Its system cross-checks documents against comprehensive rule sets and flags any missing or incorrect information. This helps practices avoid costly claim denials and audits. The platform even manages communications with patients and providers, ensuring that everyone involved in a patient’s care is up-to-date on the latest developments.

A Strategic Partnership with Lightspeed Ventures

Lightspeed Ventures, which led this latest round of funding, sees enormous potential in Tennr’s approach. Alex Kayyal, partner at Lightspeed, commented on the investment: “It’s clear that Tennr’s product is meeting a significant market need across the healthcare industry. Their workflow automation platform drives significant ROI for customers while improving the patient experience dramatically. We’ve been deeply impressed with the team’s vision and execution, and are excited to partner with Tennr as they bring more AI native capabilities to healthcare organizations.”

Conclusion

Tennr is at the forefront of a critical transformation in healthcare. By automating the document workflows that bog down medical practices, Tennr is helping providers see more patients, reduce wait times, and avoid costly errors in insurance claims. As healthcare continues to evolve, Tennr is positioning itself as a key player in streamlining operations for providers across the U.S. With fresh funding in hand and a growing customer base, Tennr’s AI-powered platform is set to become an essential tool for healthcare organizations looking to improve both patient care and business performance.

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